Alan Stott

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Last active: 11 months ago
Last video upload: 1 year, 9 months ago
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I'm from Manchester, North West, United Kingdom and I'm here to motivate others

So far I have a great idea

I work within the Growth Division (Sales, Marketing and Product Development). My business title is ‘Director, Channel Operations’ – and I lead the centralized operations and support structure across our 2,000 people sales organization. Responsibilities include
• delivering operational excellence at transaction level across our multi-channel distribution strategy (order processing, fulfillment, payment)
• Managing the Sales IT/Development roadmap and associated benefits realization
• Aligning sales to marketing, product and communication strategies

I'm interested in Sales and distribution insight, Customer experience, Leading/Managing people

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Meet expectations…..BUT DON’T EXCEED THEM!!!

2 comments 164 views

A quick video on some insight into customer expectations based on the work on a nuero-scientist…….

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